Over 9 minutes late? Your ride is free - Free cancellation up to 12 hours before with Intime Flex

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Privacy Policy – InTime Limo (EU)

This privacy statement was last updated on 05/05/2025 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.


In this privacy statement, we explain what we do with the data we obtain about you via https://intimelimo.com/en/. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:
– we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
– we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
– we first request your explicit consent to process your personal data in cases requiring your consent;
– we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
– we respect your right to access your personal data or have it corrected or deleted, at your request.

1. Cookies

Our website uses cookies. For more information about cookies, please refer to our Cookie Policy.

2. Disclosure practices


We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.
If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.
We have concluded a data Processing Agreement with Google.
Google may not use the data for any other Google services.
The inclusion of full IP addresses is blocked by us.

3. Security


We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorized access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.

4. Third-party websites


This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.

5. Amendments to this privacy statement


We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.

6. Accessing and modifying your data


If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. You have the following rights:
– You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
– Right of access: You have the right to access your personal data that is known to us.
– Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
– If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
– Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
– Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.
Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.

7. Driver Location Tracking


To ensure service efficiency, on-time pickups, and passenger safety, InTime Limo uses a GPS tracking system through the app dedicated to its drivers.

Data Collected:
– Real-time GPS location of the device
– Start and end time of the service
– Route and movement data

Purpose of Tracking:
– To assign and manage rides efficiently
– To monitor punctuality and service quality
– To provide real-time updates to clients
– To offer quick assistance if needed

Legal Basis:
– Contractual collaboration between InTime Limo and the driver or partner company
– Legitimate interest in operational security and service quality

Retention Period:
Location data is kept only for the time necessary to fulfill the service and meet legal or contractual obligations.

Driver Rights:
Drivers can request access, correction, or deletion of their tracking data by contacting privacy@intimelimo.com

8. Submitting a complaint


If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Data Protection Authority.

9. Contact details


Lellofromitaly Tour & Travel s.r.l.
via Galli Tassi, 5
Italy
Website: https://intimelimo.com/en/
Email: admin@intimelimo.com
Phone number: +39 3296690854

10. Data Requests


For the most frequently submitted requests, we also offer you the possibility to use our data request form on the website to:
– Submit a request for access to the data we process about you.
– Submit a request for deletion of the data if it is no longer relevant.
– Submit a request to receive an export file of the data we process about you.

Why choose InTime Limo for your airport transfers?

Whether you travel for business or leisure, our airport transfer service delivers a seamless experience combining guaranteed punctuality, comfort and professional service. Unlike taxis or low-cost shuttles, InTime Limo offers a no-compromise premium journey.

Intime Flex™

Free cancellation up to 12 hours before pickup

Punctuality guarantee

If we are more than 9 minutes late, your ride is free.

Flight monitoring

Real-time tracking plus 60 minutes of complimentary waiting time.

Fixed price

No hidden fees — tolls and parking always included.

Luxury fleet

Mercedes-Benz sedans and premium vans available.

5-star rated

Trusted with 5 stars by our clients