Termini e condizioni
The Terms and Conditions were last updated on 28/04/2026
1. Introduction
These Terms and conditions apply to this website and to the transactions related to our products and services. You may be bound by additional contracts related to your relationship with us or any products or services that you receive from us. If any provisions of the additional contracts conflict with any provisions of these Terms, the provisions of these additional contracts will control and prevail.
2. Binding
By registering with, accessing, or otherwise using this website, you hereby agree to be bound by these Terms and conditions set forth below. The mere use of this website implies the knowledge and acceptance of these Terms and conditions. In some particular cases, we can also ask you to explicitly agree.
3. Electronic communication
By using this website or communicating with us by electronic means, you agree and acknowledge that we may communicate with you electronically on our website or by sending an email to you, and you agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement, including but not limited to the requirement that such communications should be in writing.
4. Intellectual property
We or our licensors own and control all of the copyright and other intellectual property rights in the website and the data, information, and other resources displayed by or accessible within the website.
4.1 All the rights are reserved
Unless specific content dictates otherwise, you are not granted a license or any other right under Copyright, Trademark, Patent, or other Intellectual Property Rights. This means that you will not use, copy, reproduce, perform, display, distribute, embed into any electronic medium, alter, reverse engineer, decompile, transfer, download, transmit, monetize, sell, market, or commercialize any resources on this website in any form, without our prior written permission, except and only insofar as otherwise stipulated in regulations of mandatory law (such as the right to quote).
5. Newsletter
Notwithstanding the foregoing, you may forward our newsletter in the electronic form to others who may be interested in visiting our website.
6. Third-party property
Our website may include hyperlinks or other references to other party’s websites. We do not monitor or review the content of other party’s websites which are linked to from this website. Products or services offered by other websites shall be subject to the applicable Terms and Conditions of those third parties. Opinions expressed or material appearing on those websites are not necessarily shared or endorsed by us.
We will not be responsible for any privacy practices or content of these sites. You bear all risks associated with the use of these websites and any related third-party services. We will not accept any responsibility for any loss or damage in whatever manner, however caused, resulting from your disclosure to third parties of personal information.
7. Responsible use
By visiting our website, you agree to use it only for the purposes intended and as permitted by these Terms, any additional contracts with us, and applicable laws, regulations, and generally accepted online practices and industry guidelines. You must not use our website or services to use, publish or distribute any material which consists of (or is linked to) malicious computer software; use data collected from our website for any direct marketing activity, or conduct any systematic or automated data collection activities on or in relation to our website.
Engaging in any activity that causes, or may cause, damage to the website or that interferes with the performance, availability, or accessibility of the website is strictly prohibited.
8. Idea submission
Do not submit any ideas, inventions, works of authorship, or other information that can be considered your own intellectual property that you would like to present to us unless we have first signed an agreement regarding the intellectual property or a non-disclosure agreement. If you disclose it to us absent such written agreement, you grant to us a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, store, adapt, publish, translate and distribute your content in any existing or future media.
9. Termination of use
We may, in our sole discretion, at any time modify or discontinue access to, temporarily or permanently, the website or any Service thereon. You agree that we will not be liable to you or any third party for any such modification, suspension or discontinuance of your access to, or use of, the website or any content that you may have shared on the website. You will not be entitled to any compensation or other payment, even if certain features, settings, and/or any Content you have contributed or have come to rely on, are permanently lost. You must not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on our website.
10. Warranties and liability
Nothing in this section will limit or exclude any warranty implied by law that it would be unlawful to limit or to exclude. This website and all content on the website are provided on an “as is” and “as available” basis and may include inaccuracies or typographical errors. We expressly disclaim all warranties of any kind, whether express or implied, as to the availability, accuracy, or completeness of the Content. We make no warranty that:
- this website or our products or services will meet your requirements;
- this website will be available on an uninterrupted, timely, secure, or error-free basis;
- the quality of any product or service purchased or obtained by you through this website will meet your expectations.
Nothing on this website constitutes or is meant to constitute, legal, financial or medical advice of any kind. If you require advice you should consult an appropriate professional.
The following provisions of this section will apply to the maximum extent permitted by applicable law and will not limit or exclude our liability in respect of any matter which it would be unlawful or illegal for us to limit or to exclude our liability. In no event will we be liable for any direct or indirect damages (including any damages for loss of profits or revenue, loss or corruption of data, software or database, or loss of or harm to property or data) incurred by you or any third party, arising from your access to, or use of, our website.
Except to the extent any additional contract expressly states otherwise, our maximum liability to you for all damages arising out of or related to the website or any products and services marketed or sold through the website, regardless of the form of legal action that imposes liability (whether in contract, equity, negligence, intended conduct, tort or otherwise) will be limited to the total price that you paid to us to purchase such products or services or use the website. Such limit will apply in the aggregate to all of your claims, actions and causes of action of every kind and nature.
11. Privacy
To access our website and/or services, you may be required to provide certain information about yourself as part of the registration process. You agree that any information you provide will always be accurate, correct, and up to date.
We take your personal data seriously and are committed to protecting your privacy. We will not use your email address for unsolicited mail. Any emails sent by us to you will only be in connection with the provision of agreed products or services.
We have developed a policy to address any privacy concerns you may have. For more information, please see our Privacy Statement and our Cookie Policy.
12. Export restrictions / Legal compliance
Access to the website from territories or countries where the Content or purchase of the products or Services sold on the website is illegal is prohibited. You may not use this website in violation of export laws and regulations of Italy.
13. Assignment
You may not assign, transfer or sub-contract any of your rights and/or obligations under these Terms and conditions, in whole or in part, to any third party without our prior written consent. Any purported assignment in violation of this Section will be null and void.
14. Breaches of these Terms and conditions
Without prejudice to our other rights under these Terms and Conditions, if you breach these Terms and Conditions in any way, we may take such action as we deem appropriate to deal with the breach, including temporarily or permanently suspending your access to the website, contacting your internet service provider to request that they block your access to the website, and/or commence legal action against you.
15. Force majeure
Except for obligations to pay money hereunder, no delay, failure or omission by either party to carry out or observe any of its obligations hereunder will be deemed to be a breach of these Terms and conditions if and for as long as such delay, failure or omission arises from any cause beyond the reasonable control of that party.
16. Indemnification
You agree to indemnify, defend and hold us harmless, from and against any and all claims, liabilities, damages, losses and expenses, relating to your violation of these Terms and conditions, and applicable laws, including intellectual property rights and privacy rights. You will promptly reimburse us for our damages, losses, costs and expenses relating to or arising out of such claims.
17. Waiver
Failure to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision.
18. Language
These Terms and Conditions will be interpreted and construed exclusively in English and Italian. All notices and correspondence will be written exclusively in that language.
19. Entire agreement
These Terms and Conditions, together with our privacy statement and cookie policy, constitute the entire agreement between you and Lellofromitaly Tour & Travel s.r.l. in relation to your use of this website.
20. Updating of these Terms and conditions
We may update these Terms and Conditions from time to time. It is your obligation to periodically check these Terms and Conditions for changes or updates. The date provided at the beginning of these Terms and Conditions is the latest revision date. Changes to these Terms and Conditions will become effective upon such changes being posted to this website. Your continued use of this website following the posting of changes or updates will be considered notice of your acceptance to abide by and be bound by these Terms and Conditions.
21. Choice of Law and Jurisdiction
These Terms and Conditions shall be governed by the laws of Italy. Any disputes relating to these Terms and Conditions shall be subject to the jurisdiction of the courts of Italy. If any part or provision of these Terms and Conditions is found by a court or other authority to be invalid and/or unenforceable under applicable law, such part or provision will be modified, deleted and/or enforced to the maximum extent permissible so as to give effect to the intent of these Terms and Conditions. The other provisions will not be affected.
22. Contact information
This website is owned and operated by Lellofromitaly Tour & Travel s.r.l..
You may contact us regarding these Terms and Conditions by writing or emailing us at the following address: admin@intimelimo.com
via Galli Tassi, 5
55100
Lucca
23. Download
You can also download our Terms and Conditions as a PDF.
Antonio was absolutely charming
Antonio was absolutely charming Despite us running well behind time ( due to flight technical hitches) Antonio was so understanding and wecoming Managed to get us to our destination quickly and efficiently whilst giving a guided tour of the local region Fabulous
The best service you could ask for.
We booked two trips with InTime Limo and on both occasions the drivers were on time (slightly early actually), well dressed, professional and the vans were in excellent condition and very comfortable (both were Mercedes-Benz). There was a slight issue with receiving the email updates but that seems to be have been a problem with my mail server, not InTime. They were prompt to switch to Whatsapp one the email issue was noticed. I would not hesitate to book with them again.
Excellent car service from the airport…
Excellent car service from the airport to our hotel. Communication was great. The driver was outside waiting for us with our name on a sign. Everything went smoothly. I would use this company again! They were great!
Excellent services
Excellent services, professional drivers, excellent communication and quality cars. Travelled in Maserati on our return trip- would highly recommend
Good clean car and on time
Good clean car and timely communication and meeting. Car just had a slight funky smell.
First class service from booking to…
First class service from booking to arrival at hotel thank you
1st class service from Gianpiero
Booked a pickup for 10:30pm from Pisa airport to Florence. Flight arrived early with planned arrival of 21:15 but landed at 21:05. Was not sure of how long it would take to get through passport control and the airport thus 10:30 pickup. Our driver Gianpiero was there about 25mins after we landed as must of kept watch on the flights. 1st class service from the airport to the hotel
Fantastic service
I booked Intime Limo from Bologna airport to Lucca. The service was fantastic. I received notifications in a timely manner and Antonello was at the airport waiting for me even before our scheduled time. He also helped me with my luggages. I thank you very much and highly recommend the service.
We used this company Pisa to Florence on a round trip…
We used this company on a round trip Pisa airport to Florence. Good driver, car good and on time. Would highly recommend
Great experience
Desiree was pleasant and fearless in downtown Firenze traffic! Highly recommend.
Excellent service
Warm friendly driver called Dèsirèe We would be happy to book her again
The driver was super nice
The driver was super nice, and professional, and the experience was awesome
Comfort, efficiency and class
The driver was waiting for me ahead of time and provided great service. The car was very comfortable.
Superb service
Superb service. We flew in to Florence on an extremely tight timeline to get to Siena and the driver was early, found us easily, and even stopped along the way so we could buy waters. He spoke to the locals on our behalf, and was professional through and through. You needn't look further - this is the service to hire.
Great serviceOur experience with InTime Limo was…
Our experience with InTime Limo was excellent. Both of our drivers were early. Both wonderful drivers and very courtious. Thank you for your good service.
Our driver was professional
Our driver was professional, helpful, punctual and courteous.
The driver is so nice
The driver is so nice! And he is really ponctual. We got out of the airport earlier and he also try to adapt our timing, this is really great! I definitely recommend their service!
An excellent service from start to…
An excellent service from start to finish. InTime let us know when they were arriving and our drivers name giving us complete confidence throughout. We even asked for a detour to see the leaning tower of pisa which was accommodated with no issue. I would thoroughly recommend them and will definitely use again.
Puntualità, comfort e professionalità.
Utilizziamo InTimeLimo per i nostri spostamenti aziendali e siamo sempre pienamente soddisfatti. Servizio impeccabile, autisti professionali e gentili, mezzi confortevoli e sempre puliti. Apprezziamo in particolare la puntualità e la flessibilità nel gestire anche le richieste dell’ultimo minuto.
Ottima esperienza
Ottima esperienza. L'autista era puntuale e ci ha fatto andare a destinazione prontamente. Molto amichevole.
Sempre puntuali e gentili
Sempre puntuali e gentili, mi sono sempre sentita al sicuro quando i loro autisti erano alla guida ( e li prenoto dal 2020!). Poco tempo fa, bloccata ad una stazione ferroviaria senza taxi, grazie a Black Taxi, arrivati immediatamente, sono riuscita a non perdere la coincidenza a Firenze di un treno Freccia Rossa. Grazie!!!!
Eccellenza confermata!
Come sempre, efficienza, rapidità competenza e professionalità sono le principali caratteristiche del servizio. Facile usufruire sel sito per la prenotazione. Auto confortevoli e personale molto attento alle esigenze del cliente. Consigliatissimo
This limo company is very efficient and…
This limo company is very efficient and pleasant to deal with. I don't speak Italian but everyone, from drivers to the office deal with everything in English so, thank you!
Wonderful from start to finish
Wonderful from start to finish. Our driver, Desiree, was waiting for us with a sign as soon as we came through customs. She was very kind and even helped us find our way to a very difficult location where the address took us to the wrong place. Five stars!!
Driver was on time and very helpful
Driver was on time and very helpful, vehicle was excellent.
Un bel viaggio in macchina
Tutto e andato benissimo, l’autista e arrivato in anticipo e abbiamo potuto partire subito. Nessun problema dura te il viaggio, tutto era perfetto
Excellent limo service, UK customer
Used them now for a second time for an airport transfer in Italy. Always on time, friendly drivers, good cars. To be recommended; will use them again. A pleasure compared to the rip off companies you see sometimes here.
Great service
Giacomo arrived on time (early actually!) and gave us a comfortable, pleasant ride to the airport. He was friendly and we were very pleased with the service. We would use this company again!
Ottimo servizio.
Professionalità, puntualità e semplicità per effettuare la prenotazione dal portale. Con la certezza del servizio migliore e auto impeccabili ottimamente guidate. Consigliatissimo.
Incredible luxury experience! The driver was very professional and the car was like new. Swiss punctuality and Italian courtesy.
Booked Intime Limo for business trips multiple times. Always reliable, professional, and punctual. The booking process is straightforward and the staff is very accommodating. Highly recommended for business needs!
Intime Limo provided exceptional service for our business transportation needs. Multiple trips were coordinated perfectly, all drivers were professional, and the timing was flawless. Definitely our go-to for future travel!
I've used Intime Limo for airport transfers multiple times. Always satisfied! Comfortable cars, friendly drivers, and easy online booking. Excellent value 🌟
Intime Limo is synonymous with quality and professionalism. Easy booking, excellent service! ⭐
Great experience with airport transfers. Driver was waiting for me and helped with luggage.
Intime Limo always exceeds expectations! I booked for transfers and everything was perfect from start to finish. Very elegant car, friendly driver, and impeccable service. Highly recommended! 💎
FANTASTIC SERVICE WITH INTIME LIMO! 🚗✨ PROFESSIONAL AND PUNCTUAL DRIVER, LUXURIOUS AND VERY CLEAN CAR. UNFORGETTABLE EXPERIENCE!
Intime Limo exceeded all expectations! Booked for airport transfer and the service was flawless. Clean luxury vehicle, punctual driver, and excellent customer service. Highly recommend for business or leisure travel! 🌟
Outstanding service and reliability. Intime Limo never disappoints! Will continue using their services.
This service was a life saver!!
This service was a life saver!!! We were given proper communication about our ride before arriving. Our driver was on time and very professional. The overall cost was reasonable. I will definitely use you guys again!
Exceptional experience! Clean cars, professional drivers, and great value for money! 💎
Great customer service and attention to detail. Highly recommend for any transportation needs!
Best tour operator choice! Reliable, professional, and reasonably priced. Will definitely book again for future trips! 🌟
Very prompt service and excellent…
Very prompt service and excellent communication prior to pickup
Used Intime Limo for multiple city tours. Always impressed with their knowledge and professionalism.
Outstanding service! The car was luxurious and the driver was knowledgeable about the city.
Used them for client transportation services. Everyone was impressed with the service and the vehicle quality. Driver was discrete and professional throughout the journey.
Perfect service and communication
Perfect service and communication, top of the range vehicles and friendly drivers. Would highly recommend Intimelimo.
LUXURY CARS AND TOP SERVICE! I took a city tour with them, a fantastic experience. The driver was very knowledgeable and knew all the best places to visit.
Excellent and friendly service
Excellent and friendly service. Just perfect arriving late at night.
Booked for important business meetings. The experience was fantastic and made my travel stress-free.
Great service
Great service, waited for us after our flight was delayed. Van was spotless clean. Thank you again
Arrived early
Arrived early, well prepared and assisted with luggage. Pleasant driving. Thanks
Excellent service from start to finish! The booking was easy and the driver was punctual and professional.
Used their service for a business trip to the city. Driver was professional and knew all the best routes. Will definitely use again! 🌃
Used Intime Limo for city transportation. Absolutely perfect! The car was spotless and elegant.
AMAZING SERVICE WITH INTIME LIMO! 🚙 Professional driver, luxury car, perfect timing. Will book again!
We organised a taxi from Lucca to Firenze. All done through WhatsApp - price was reasonable and Donato picked us up. A true gentleman, he helped us with luggage and was so polite. All very professional. I would highly recommend them. Thank you 🙌
I booked a transfer with one day in advance for my parents. I did it through the WhatsApp number that’s on their website. It was super easy, they responded in an hour, which I thought it was fast. Driver was on time and very polite , helped them to carry their luggage. It was an expensive transfer from Lucca to Volastra (5 terre), but it was worth it.
Best taxi service you will find anywhere in the area. Professional service, speedy and good prices and to boot Luca is a lovely man who goes the extra mile for his customers Five star service ⭐️⭐️⭐️⭐️⭐️
Good service, on time, great car and kind driver! I live in Lucca and will be using them again :-)
We used the services offered by them. Great punctuality and attention to service combined with great friendliness. What can I say, absolutely recommended.